Dynamics 365 Sales Insights

You will find that both leads & opportunities are allocated a score between 1 and 100 based on the chance they have of converting. 

This feature will allow you to conduct a health check on opportunity pipelines as well as show you the activity history, KPIs, health score as well as trends across your contacts, leads and accounts. 

This feature gives you the ability to automatically transcribe & assess customer emotion, sentiment as well as conversation content & speaking style. 

This feature will help you to improve your accuracy through the use of seller-generated forecasts.