Cloud Compliance Recording for Teams | Advantage Business Systems

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Cloud Compliance Recording for Teams

Capture your virtual team meetings, one-to-one conversations, interactions with customers & partners with Cloud Compliance Recording for Microsoft Teams

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What is our Cloud Compliance Recording solution?

Here at Advantage, we offer the industry’s most flexible cloud and premise-based interaction recording solution for Microsoft Teams. This product built on the runtime service fabric of Azure provides business users and service providers the versatility in how they record, store and access their interactions as well as instant hyper-scale security in addition to the benefits of Data Sovereignty.

Furthermore, the full omnichannel recording of voice, video, chat, screen & screen sharing, our solution provides businesses with the capability to improve their regulatory compliance, easily resolve disputes as well as improve the overall user experience by providing safeguarded access to their recordings and agent/customer data.

What are the benefits of our Cloud Compliance Recording solution?

Increased Productivity & Increased Sales

Recorded interactions enable you to review strategies that will help you to improve sales as well as increase the productivity of your sales team.

Reduced Overall Costs & More Savings

With cloud-based recording, you won’t need to invest in hardware which will mean that your costs will be dramatically reduced.

Compliance With GDPR Legislation & Guidelines

The new EU GDPR legislation dictates that businesses need to keep data secure and encrypted with this solution easily able to meet these.

Improved Customer Service Performance

Through recorded interactions, you will be able to easily identify problems and come up with solutions that will improve your overall performance.

Transform the way you work

The technology you use to power your business should be helping you succeed, not getting in your way. If you want to transform the way you work and get the most out of your business, get in touch with Advantage today.