As many of you already know, fitness giant Garmin had to shut down its services at the end of last week as it was reported to have suffered from a ransomware attack.
Despite the fact that Garmin kept quiet about the issue initially, they have recently provided a statement confirming that these rumours are true, going on to add that it has become another “victim of a cyber-attack that encrypted some of our [its] systems”.
Furthermore, Garmin went on to state that “as a result, many of our online services were interrupted including website functions, customer support, customer facing applications and company communications. We immediately began to assess the nature of the attack and started remediation”.
Garmin strongly reiterates that there is no significant evidence to suggest that any data was compromised, accessed or stolen, just encrypted. The repairs to fix the issues are well underway and are expected to take a couple of days to complete largely due to the backlog of information that will need to be processed.
The ransomware attack caused a great deal of disruption to the company’s services as well as a number of problems for Garmin Connect – a tool which allows users to upload their exercise data.
Initially, Garmin had stated that the disruption came as a result of an ‘outage’, however many of their employees were taking to social media stating that it was as a result of a ransomware attack. It has been widely reported that the use of WastedLocker ransomware by Russian hacking group Evil Corp were responsible for the attack.
Garmin went on to add that “we are grateful for our customers’ patience and understanding during this incident and look forward to continuing to provide the exceptional customer service and support that has been our hallmark and tradition”.
Next Steps?
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