It goes without saying but you will find that Microsoft Gold partners are around for numerous reasons and why they have a pivotal role to play in helping SMEs to plan and implement cutting edge CRM/ERP systems that can help their business to grow.
This is why in this blog article, we will provide 6 of the best benefits for SMEs of working with a Microsoft Gold Partner.
1 – They can tailor solutions to your business requirements
Given how quickly technology evolves in a modern workplace setting, settling for something that is just cloud-based might not be necessarily the right choice for your business. This is where Microsoft Gold partners such as ourselves can give you the knowledge and expertise needed to customise the solutions to your specific business requirements.
Of course, you can choose to implement Microsoft software through your IT team, however you may not necessarily be getting the very best out of your system or spending too much on resources that your business doesn’t really require. You may discover that there are better options in the market for you, this is where a Microsoft Gold Partner is best placed to help you.
The great thing about being a Microsoft Gold partner is the fact that we can help you to maximise your use of your existing system as well as adding new functionality or adjusting the current system more to how your business wants it to work. Here at Advantage, we can help you with all these scenarios through our Microsoft Dynamics addons, our third party partners as well as our ability to build functionality specifically for your business from scratch.
2 – They have a direct line to Microsoft
If you are working with a Microsoft Gold partner you are already connected with Microsoft which is something you can use to your advantage in the long term.
As well as being connected to a specific person at Microsoft through us, they will also be on hand to help guide your decision making as well as helping you to decide which solution to pick and answer/address any questions or concerns. In addition to this, Microsoft Gold partners are also able to access exclusively various resources, support and training which can allow them to improve their service to your business as well as transfer knowledge into your system.
3 – You will have access to the very best Microsoft Certified experts
This may sound a little silly but a whole host of businesses decide to work with Microsoft Gold partners because they know exactly what they are doing.
Fully qualified Microsoft experts have a thorough understanding of the way in which Microsoft applications work and have the knowledge to guide and provide suitable solutions tailored for the needs of your business.
To put this into context with an example, you have a water leak in your house so you call a plumber you wouldn’t try and fix it yourself, Microsoft Gold partners are the very best in their field. This means that they can provide your business with any Microsoft product/solution from cloud-based services to integrable solutions that can transform your business.
4 – Their services are fully vetted
This may seem like it is stating the obvious but Microsoft Gold partners are always being vetted and have to demonstrate their value to continue to retain their partner status. This helps to guarantee the fact that you are getting the best level of service as it is being signed off by Microsoft.
5 – They keep your systems up to scratch and up to date
Microsoft is always updating & improving its software to give users the best possible experience as well as a whole host of additional features to stretch your solution further. Given that all businesses can gain from this, we’ve noticed that many SMEs in particular find it tricky to stay on top of the latest advances in technology.
Microsoft Gold partners are able to stay ahead of the game as they can access new technology instantly with many resources available to allow them to understand the latest updates. This will mean for you as a business that you can relax knowing that your systems are kept up to date.
6 – You can get indefinite technical support
Regardless of how tech-savvy you feel that your business and employees are, there will be a situation as your business grows that you will need more help from external IT companies.
Some SMEs may resolve any issues in-house, however as your business grows quickly and keeping on top of your systems becomes a problem, you will gain some great value from the extra support on hand.
As many of us already know, any drop in system coverage can be catastrophic. However, on the other hand having a Microsoft Gold partner on hand means that you are able to access fast and easy tech support when you require it. As well as this, you know that any support you are receiving comes from a partner who knows exactly how your system works.
Next Steps?
If you are looking for a reliable and leading Microsoft Gold partner to help you to transform your business then please don’t hesitate to get in touch with Advantage who have experience in delivering tailored Microsoft Dynamics solutions to businesses across a wide range of different industries and sectors.
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